Privacy Policy

Note : Refer to Translation Disclaimer Page

AGi DMC is firmly dedicated to protect the privacy and confidentiality of our esteemed guest’s personal information. We therefore implement state-of-the-art electronic and technical safety system in order to safeguard guest’s privacy rights when they use our website or interact with our staff. The inclusions of privacy policy outlined herein will give you a clear understanding on how AGi DMC will collect, utilize, and most of all, protect your information that you provide us through any of these sources, such as email, company website, or agent.

1. Collection of Personal Information We entails to submit your personal details, such as name, contact number, location address, email id, and payment info, especially when you get in touch with us to enquire about our services or at the time booking a tour package. By submitting such details, you allow us to utilize your personal data for further relevant purpose.

2. Use of Information The client’s personal information collected via the website, email or other sources is primarily used to confirm booking, authenticate credit card information, and process the payment. Apart from utilizing it for activities intended to improve the website’s performance, this information is also submitted to airline or accommodation service provider, depending on your preferred service package.

3. Privacy of Your Data At AGi DMC, we assure you that we’ll not disclose or sell any information – partly or fully – provided by you at the time of booking. Even if we have to submit your details to third parties including hotels and flight carriers, we ensure that they strictly confirm to our privacy policy and terms and conditions.

4. Legal Disclosure of Information In order to obey a court order or safeguard the AGi DMC rights, we may disclose your private details.

5. Collection of Non-Personal Information This indicates data that AGi DMC compiles through suppliers, third party service providers, and web logs, and it is mainly put in use to analyze the performance of our website.

6. Opt-Out Should you no more wish to obtain our newsletters or emails indicating latest tour promotions, we request you to notify the same to our customer support team. Give us a call on +65 96531921 or send an email to [email protected] with subject ‘Unsubscribe.

7. Contests and Surveys From time to time, we conducts sweepstake, lucky draw, polls and surveys, of which some are planned in conjunction with third party sponsor. In such instances, we’ll inform our clients about the involvement of a third party as well as their scope of utilizing your personally identifiable information. Further, it is up to you whether or not to participate in such contest, survey or poll.

8. Secured Financial Transaction To avoid any kinds of discrepancies in terms of the use of your personal information, we deploy advanced server to secure your orders and process information. The use of sophisticated technical system will provide a further layer of protection to your sensitive data, such as payment details.